Frequently Asked Questions

We specialize in comprehensive security solutions for the media, music industry, creative businesses, and events. Our services include:

• • Physical Security: State-of-the-art locks, doors, and access control systems
• • IT Security: Cybersecurity and data protection for creative industries
• • CCTV & Monitoring: 24/7 surveillance and remote monitoring solutions
• • Event Security: Professional security personnel and event management

Our installation process follows these steps:

1. 1. Free Consultation: We assess your security needs and provide a tailored solution
2. 2. Planning & Design: Our experts create a detailed security plan for your property
3. 3. Professional Installation: Our certified technicians install all systems with minimal disruption
4. 4. Testing & Training: We thoroughly test all systems and train your staff
5. 5. Ongoing Support: 24/7 monitoring and maintenance services

Our pricing varies based on your specific security needs, property size, and complexity of the installation. We offer:

• • Free Consultations: No cost to assess your security needs
• • Flexible Pricing: Packages tailored to your budget and requirements
• • Transparent Quotes: No hidden fees or surprises
• • Payment Plans: Available for larger installations

Contact us for a personalized quote based on your specific requirements.

We provide 24/7 emergency response services with:

• • Immediate Response: Our monitoring center is staffed 24/7
• • Rapid Dispatch: Emergency technicians dispatched within minutes
• • Berlin Coverage: Fast response times throughout Berlin and surrounding areas
• • Multiple Contact Methods: Phone, email, and emergency hotline available

Yes, we are fully compliant with German security standards including:

• • DIN VDE 0833-3: Certified installation and maintenance
• • GDPR Compliance: Data protection and privacy standards
• • Industry Standards: Meeting all relevant German and EU security regulations
• • Regular Audits: Our systems undergo regular compliance checks

Yes, we specialize in security solutions for the creative industries, including:

• • Music Industry: Studios, venues, and artist protection
• • Film & TV: Production security and equipment protection
• • Events: Concerts, festivals, and corporate events
• • Creative Businesses: Agencies, galleries, and creative spaces

Our team understands the unique security challenges faced by creative professionals and provides tailored solutions.

Our comprehensive monitoring services include:

• • 24/7 CCTV Monitoring: Real-time surveillance with trained operators
• • Remote Access: View your security cameras from anywhere
• • Alarm Response: Immediate notification and response to security events
• • Regular Reports: Monthly security reports and system health checks
• • Smart Notifications: Instant alerts via phone, email, or SMS

We provide comprehensive ongoing support including:

• • 24/7 Technical Support: Always available when you need help
• • Regular Maintenance: Scheduled system checks and updates
• • Remote Diagnostics: Quick troubleshooting without site visits
• • System Updates: Latest security patches and feature updates
• • Training: Staff training on new features and procedures